during ZTP a gateway was misconfigured causing internet access issues. What action should the technician take to start the ZTP process correctly?

during ZTP a gateway was misconfigured causing internet access issues. What action should the technician take to start the ZTP process correctly?

• A. Turn off the DHCP scope on the gateway, and set DNS correctly on the gateway to reach Aruba Activate.
• B. Move the cable on the gateway from port G0/0V1 to port G0/0/0
• C. Move the cable on the gateway to G0/0/1 and add the device's MAC and Serial number in Central
• D. Factory default and reboot the gateway to restart the process

Answer: (B)

Zero-touch provisioning needs the gateway to reach Aruba Activate (or Central) over the Internet to download its configuration. If the uplink is plugged into the wrong port, the device has no path to Activate, so ZTP can’t start. Connecting the gateway to the proper Internet uplink port (the designated WAN/Internet port) restores reachability, allowing the device to obtain an IP via DHCP and contact Activate to retrieve its configuration automatically. Once the correct port is used, the gateway will register by its MAC and serial with Activate/Central and pull the provisioning data without manual steps. The other options don’t fix the connectivity issue driving ZTP failure, and more invasive steps like a factory reset aren’t necessary when the root cause is the misconnected port.

Zero-touch provisioning needs the gateway to reach Aruba Activate (or Central) over the Internet to download its configuration. If the uplink is plugged into the wrong port, the device has no path to Activate, so ZTP can’t start. Connecting the gateway to the proper Internet uplink port (the designated WAN/Internet port) restores reachability, allowing the device to obtain an IP via DHCP and contact Activate to retrieve its configuration automatically. Once the correct port is used, the gateway will register by its MAC and serial with Activate/Central and pull the provisioning data without manual steps. The other options don’t fix the connectivity issue driving ZTP failure, and more invasive steps like a factory reset aren’t necessary when the root cause is the misconnected port.